Facebook has become something of a monolith since its inception in 2004, and stands as one of the biggest hallmarks and influencers of 21st century culture. The sheer volume of people registered to Facebook (2.2 billion in January 2018) has meant that it has demanded cultural and critical attention. For a long time, however, this was quite severely lacking. This is partly because Facebook evolved and grew faster than it took for us to collectively understand what it was doing, but also, perhaps, because it was mythologised in films like The Social Network. This focused our attention on the melodrama of Facebook’s turbulent founding and not how it explicitly came to affect its users’ daily lives.[1]
We are getting a better sense of this now. The list of breaches and indiscretions with which Facebook has been involved is building into an unsavoury rubbish heap: hate speech and uncensored violent content is uploaded and left unchallenged by Facebook’s moderators; democracy has been undermined with the prolific use of ‘fake news’ campaigns being employed on the platform during elections worldwide (including the 2016 EU Referendum and the US Presidential election); personal data was harvested and used by Cambridge Analytica to implement targeted electoral campaigns without user permission; the use of algorithms to ‘personalise’ the experience of using Facebook has created echo chambers that reduce the diversity of content, thus stifling debate and difference[2]; and last year in the UK, Facebook recorded revenues of £842.4m but only paid £5.1m in corporation tax, opting to route revenues through Ireland where the rate of corporation tax is significantly lower.[3]
It is important to recognise that very rarely have Facebook actually broken any laws, bar the data breach involving Cambridge Analytica, for which they have been fined £500,000 by the UK’s Information Commissioner’s Office (ICO).[4] Many of these indiscretions fall into murky territory that, whilst ethically questionable, do not come against any legal roadblocks. This is because they are largely editorial decisions and actions taken by the senior executives at the company, imparting policies and practices that develop and evolve beyond law-makers’ abilities to interrogate and keep up with them. As a result, some might argue that users should take more responsibility for engaging with Facebook: that they should build a greater understanding and awareness of user algorithms and limit the amount of data they share. I would argue, however, that users are woefully under-informed about the mechanisms behind Facebook. Collectively, we have limited critical capabilities to pin down and analyse something that changes so frequently, bogs its own privacy policy down in heavy, technical jargon and has been actively complicit in giving user’s data away regardless of said ‘privacy’ policy. As Virginia Heffernan writes in Wired: ‘Nothing about Facebook is intrinsically organized or self-regulating. Its terms of service change fitfully, as do its revenue centres and the ratio of machine learning to principled human stewardship in making its wheels turn’.[5] She implies that it is difficult for users to take responsibility for their use of Facebook when the people controlling it place the platform in a permanent state of flux, barely taking responsibility for any of the changes themselves. Facebook’s questionable mechanisms seem to be kept obscure until they become glaringly obvious, by which time users are playing catch up with the various data and privacy difficulties that they find themselves in. Again, Facebook aren’t doing anything illegal with their practices, but the moral implications of how they treat billions of people is becoming increasingly sour. No wonder we’ve seen desperate saccharine Facebook adverts appearing on TVs and billboards in the past couple of months promising to re-build trust with their users, in attempt to recover their damaged reputation.
Things get even murkier when we acknowledge that we are currently witnessing the unfolding of an enormous mental health crisis that is, in many ways, being fuelled by social media platforms like Facebook.[6] Indeed, the head of the NHS in England has stated that ‘there is emerging evidence of a link between semi-addictive and manipulative online activities and mental health pressures on our teenagers and young people’ on social media sites like Facebook and the Facebook-owned Instagram.[7] He urged social media companies to ‘take responsibility’ for the way in which their platforms cultivate anxiety and depression in the people who use them, in particular young adults. Again, Facebook has not broken any law in developing a user experience that encourages people to compare themselves to others, cultivates FOMO (‘fear of missing out’), establishes unrealistic standards of happiness and perfection, and reinforces compulsive posting with likes and shares. However, when we see mental illness becoming an increasingly dangerous, pervasive and normal condition that 1 in 4 people suffer from at any one time, and we know that social media use contributes enormously to feelings of inadequacy, loneliness and isolation, Facebook has to start being accountable for what it gives to the world.[8]
In light of all of this, I come to myself. I rarely write blog posts about my personal life; however, seeing as so much of my personal data is in the hands of those who seek to make it public both with and without my permission, it seems fitting that my break-up with Facebook is similarly public. I am aware that none of this is anyone’s business other than my own and that I am most probably indulging my tendency to be over-the-top, but here it is anyway. In writing this, I do not want to self-righteously judge anyone else’s opinions about or use of Facebook. I know that for many people, Facebook isn’t really a big deal and they use it proactively with a good amount of emotional distance, which is more than OK. In the words of my favourite yogi Adriene Mishler, it’s important to ‘find what feels good’ and try to live the kind of life that you want to live: I’m working out how best to do me.
In November 2007, I was 15 years old and fresh from a school Classics trip to Rome and Sorrento. The trip was great because I met lots of really nice people, ruins are cool and we had lots of hilarious adventures. Afterwards, I joined Facebook so that we could all share our photos. In the ten years since then, Facebook joined me during my GCSEs, A-Levels, my undergraduate degree, my Masters and on my first years in the world of full-time work. I still cannot believe that I have spent a whole decade of my life logging onto Facebook. It was the site of an ex-boyfriend asking me out (I know) and then dumping me a year later (I KNOW); used as a rudimentary marketing platform for various plays I performed in, magazines I worked for and blogs I wrote for; a place where my post-adolescent identity crisis played out in the form of taking and sharing every Buzzfeed quiz possible; it helped me to engage with the wave of inspirational intersectional feminism that swept into my life aged 19 and has empowered me ever since; it was where I engaged with the resurgent socialism of British politics in the form of Jeremy Corbyn’s Labour; and I used it to full effect when I published my first novel, Tender is the Gelignite. I bloody loved Facebook.
Now, I have decided to leave Facebook. I am leaving Facebook for a combination of reasons, most of which I discussed at the beginning of this post. I think of myself as someone who tries to the best of their ability to make informed, conscious decisions about how I spend my time, in everything I think and do. I no longer want to support a site that purports to be a platform for sharing and collectivism when it undercuts basic freedoms to democracy and contentment with life. Capitalism, with the way in which it isolates and alienates us from ourselves and each other, leaves a big vacuum for connection. It does not surprise me that billions of people use Facebook in an attempt to feel like they belong to something bigger than themselves. In many ways, it is the new opiate of the masses: simultaneously a reflection of people’s lives and an illusion by which people live. It is constructed, under the guise of being a communal space, to distract us from taking care of ourselves, which is ultimately the work we need to do if we are to live our content imperfect lives and be of help and support to others.
I am also becoming increasingly aware of the insidious way that social media use can affect the way in which our brains function. This is not only with regards to mental health but with the way in which our neural pathways are affected by Facebook’s carefully constructed mechanics. Very recently, I listened to a podcast from Ed Miliband and Geoff Lloyd’s series ‘Reasons to be Cheerful’ entitled ‘Silicon Valley Serfs: protecting kids from tech overload’. It is an excellent episode, featuring the amazingly eloquent Baroness Beeban Kidron and Dr Richard Graham, which does well to veer away from a frantic reactionary view that all technology is harmful. It does, however, acknowledge the large impact that social media use has on children’s social and neural development. I couldn’t help identifying with many of the things they were discussing, largely because when I first started using Facebook I was still effectively a child. After a solid ten years of use, how much has Facebook potentially affected the way in which I think, perceive and respond to the world around me and the people in it?
In particular, I am concerned with the neural responses and ‘highs’ from having my posts and photos, and by extension myself, being validated with likes. In 2017, Sean Parker, one of the founders of Facebook, discussed the ‘social-validation feedback loop’ that Facebook’s developers helped to create with the ‘like’ button, which acts as a little ‘dopamine hit’.[9] This dopamine hit, a boost in positivity, encourages users to upload more to their wall/timeline, thus stimulating a potentially addictive or compulsive set of behaviours. It is for this reason that users who have taken a break from Facebook have reported symptoms of not only relief from the pressure of uploading, but also of withdrawal.
To be perfectly honest, I like getting ‘likes’. It feels nice. It feels like people care about what I say and what I do. However, it is falsely self-satisfying and damaging. I am sharing certain, predominantly positive things, to present myself in a certain way that isn’t 100% authentic. I have realised that in doing so, I don’t just get validation for whatever is happening in my life, I also get validation for the behaviour of sharing certain things that happen in my life in a certain way. I am someone who suffers from bouts of low self-esteem and it slightly terrifies me how much weight I have both consciously and unconsciously staked on people liking my posts. When I was younger, I definitely deleted posts that didn’t get much attention, I definitely compared the likes I got for photos with other people and I thought the number of ‘friends’ that I had on Facebook had some kind of bearing on how well-liked I was. It is not a healthy way to have lived and conducted myself for ten years and I am concerned about the way it will impact my thinking and self-worth going forward. Whilst I am more conscious of the way in which Facebook works now, and I have definitely distanced myself from the platform in recent years, it is time to take more definitive action.
Up until now, on a practical level, I have only been toying with the idea of leaving Facebook because there are a number of binds that are keeping me stuck. The first is that Facebook is an undoubtedly extremely convenient way to keep in touch with friends. Messenger is a good app and because phone numbers change so frequently, it is a very useful way to always have a means of communicating with people. The second bind is that whilst I know that it is politically problematic and probably damaging to my mental wellbeing, Facebook is a very good tool for sharing and marketing my work.
I have two solutions to this problem. If you want to stay in touch with me and don’t have my number, please message me in the near future and get my number! I also have an email address on my blog that you can use to contact me and I am on Twitter @E_S_Harper. At the moment, I find Twitter to be the least problematic social media platform that I use. I cannot say the same for Instagram, which I feel is just as problematic as Facebook, if not more so. I have been curtailing my use of that and going forward, will only use it in as professional a capacity as possible, to promote my writing, and to talk about other books, music, films and artworks that I like. I also have to admit that I have relied on Facebook to help track and remember special events like birthdays, which is great but also ridiculously lazy. If I’m going to be a responsible adult, I need to start taking this shit more seriously. You are all going in my diary.
Additionally, I have set up an author page called ‘Elizabeth Harper – Harping On’ that I would love people to like and subscribe to. I will be switching the admin rights to another Facebook account which will be virtually blank and with which I can post articles onto the author page. The author page will be my primary form of interaction so please do follow my updates there. I’m still very excited to write and share my work and I believe that this will be a much healthier way of doing so.
[1] I would go as far as to argue that The Social Network, released in 2010 and based on a book called The Accidental Billionaires by Ben Mezrich in 2009, was made far too soon after the founding of Facebook. I think it is hard to be comprehensively reflective about a major cultural development only 6 years after it first began, which is perhaps why they both focused heavily on the biographies of the individuals involved and not what Facebook actually did and meant. I look forward to future books, films, podcasts and other forms of media that will deliver a more thorough critique of Facebook and its cultural impact.
[2] ‘Facebook Said Its Algorithms Do Help Form Echo Chambers. And the Tech Press Missed It’, Huffington Post [accessed 14:50, 11th July 2018] https://www.huffingtonpost.com/zeynep-tufekci/facebook-algorithm-echo-chambers_b_7259916.html
[3] Facebook tax bill edges up to £5m in UK, The Financial Times [accessed 15:25, 11th July 2018] https://www.ft.com/content/67f9c34e-a909-11e7-93c5-648314d2c72c
[4] ‘Facebook fined for data breaches in Cambridge Analytica scandal’, The Guardian [accessed 15:21, 11th July 2018] https://www.theguardian.com/technology/2018/jul/11/facebook-fined-for-data-breaches-in-cambridge-analytica-scandal
[5] ‘Who will take responsibility for Facebook?’, Wired [accessed 11:46, 12th July 2018] https://www.wired.com/story/mark-zuckerberg-who-will-take-responsibility-for-facebook-now/
[6] ‘A systematic review of the mental health outcomes associated with Facebook use’, Frost, R.L. and Rickwood, D.J., 2017, Computers in Human Behavior, 76, pp.576-600. [accessed 11:27, 12th July 2018] https://www.sciencedirect.com/science/article/pii/S0747563217304685?_rdoc=1&_fmt=high&_origin=gateway&_docanchor=&md5=b8429449ccfc9c30159a5f9aeaa92ffb#!
[7] ‘Facebook has young people in an ‘insidious grip’, warns head of NHS England’, The Daily Telegraph [accessed 15:17. 11th July 2018] https://www.telegraph.co.uk/news/2018/07/08/facebook-has-young-people-insidious-grip-warns-head-nhs-england/
[8] https://www.mind.org.uk/about-us/what-we-do/
[9] ‘Ex-Facebook president Sean Parker: site made to exploit human ‘vulnerability’’, The Guardian [accessed 13th July 2018] https://www.theguardian.com/technology/2017/nov/09/facebook-sean-parker-vulnerability-brain-psychology